Shipping Time - most orders will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM CST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by My Washroom or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
For orders are to be shipped to unincorporated territory of the US, outside the continental US or that include lockers, glass products, items longer than 72" in length or very heavy, standard shipping or expedite shipping request will be calculated after receipt of order.
During the checkout, we provide tentative shipping charges, computed based on the products in the cart and your ship to ZIP code. However, during the shipping of certain products with atypical weight, volume, or size we need extra precaution and a special process than the conventional shipping methods. These methods attract higher shipping charges due to the sensitive nature of the product. During these cases, where, such additional shipping charges are likely to incur, we, at My Washroom will verify these charges at actual and will contact you prior to shipping for the difference of amount than the amount you have paid.
We are offering free regular shipping on all national orders of $400 or more!
This special offer does not apply to foreign contracts and orders for
goods requiring special treatment (extremely
sensitive material like mirrors, etc. or atypical volume, weight and so on).
Free shipping does also not take effect for combined orders composed of 2 or more manufacturers. Orders of items under different manufacturers will entail that we ship from 2 or more different locations, therefore shipping cost will be added to the total cost.
In case of doubt whether the
state order includes free shuttle service or not, please contact us
directly before ordering. For all goods not covered by the option of
free shipping we charge deliver costs according to the standard price
We accept the following credit cards: Visa, MasterCard, American Express & Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Real-time ordering system will authorize your card the moment you place your order. Settlement usually takes 24 hours.
With reference to the Section # 409 of the Sarbanes Oxley Act, you hereby accept the liability of paying the fees and charges that have incurred and will incur during the legal proceedings to recover money. These expenses are not limited to expenses made for paying Court fees, Attorneys fees but will also cover the incidental expenses and other relevant expenses in the event of default.
You can find our credit card verification form here.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. My Washroom reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether My Washroom signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day however; there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy on Other Web Sites
You have 10 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and restocking fees (varied, depends on brand). Any special orders may not be returned for any reason. We make every effort to pack and ship your products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item's. Prior to shipping back any product we must be contacted by E-mail to obtain a Return Goods Authorization Number, RGA Number.
Please do not ship anything back without prior authorization. All returns must have an RGA Number clearly marked on the package no credit will be issued without this number.
All you have to do is e-mail us at firstname.lastname@example.org , provide us the original order number, the product you want to return or exchange, the reason for the return, and your name, daytime telephone number and e-mail address. We will promptly return your e-mail authorizing the return. Then you return the items to the specific address.
Please be aware that “custom orders” or “special orders” or "special pricing orders" are not returnable and this policy is non-negotiable.
* Regarding Bradley items, only Bradex items are returnable (Bradley Express)
Our goal is to please you. We know that we have quality items that will stand the test of time and perform to a high level.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.